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Manager, Fresh Market

Company: The Save Mart Companies
Location: Redding
Posted on: January 14, 2020

Job Description:

glassdoor

The Fresh Market Manager will enthusiastically lead and develop a highly motivated team focused on passionately serving guests with a primary emphasis on the overall Fresh Store guest experience and team member engagement to consistently meet or exceed guest expectations and "Voice of the Customer" Metrics.

Purposefully drives knowledge and understanding of Fresh department and local products through interaction and communication that inspires Fresh store team members to enthusiastically educate and serve guests.

Maintain positive relationships and nurture mutually beneficial and profitable connections with local vendor communities.

The Fresh Market Manager ensures execution of fresh department's demos by identifying qualified team members that exemplify a valley proud culture to conduct authentic and engaging guest demos.

The Fresh Market Manager is responsible for proactively driving fresh department sales, profits and shrink identification opportunities while meeting or exceeding budgets and goals for the Fresh Store departments. The Fresh Market Manager collaborates with fresh department leaders to devise and implement strategies that control labor, utilities and other operating expenses.

The Fresh Market Manager is assigned additional areas within the store as needed and manage the total store during the Store Director's absence.

The Fresh Market Manager also has direct responsibility for selecting, interviewing, hiring and developing team members. The role is responsible for all facets of team member performance management, including evaluating performance, preparing and issuing performance reviews, coaching team members' performance on an on-going basis, discipline, and making or providing significant input on terminations, promotions and other decisions pertaining to team member's performance and advancement.

Key Responsibilities and Accountabilities:

--- Responsible for fresh department's conditions, product quality, and inventory at all times.

--- Supervises, develops and inspires fresh store team members to promote an environment that exemplifies Save Mart's valley proud and people first culture.

--- Manages all fresh store operations, oversees and directs team members to meet or exceed expected service levels.

--- Ensures compliance with company sanitation, safety, security and other policies, and directs action plans to keep the fresh store in compliance with company and regulatory requirements.

--- Accountable for achieving fresh store financials (sales, profit and loss, projections,

metrics, and analysis) by identifying, defining, and implementing best store practices and

optimization strategies utilizing innovative solutions.

--- In collaboration with the Store Business Partner, The Fresh Store Manager manages and directs the in-store training for all fresh store team members and is responsible for the professional development of all fresh store team members.

--- Supervises, coaches and mentors all Fresh Store team members in the performance of their duties; completes performance reviews and provides actionable feedback; responsible for making and participating in team member advancement and disciplinary decisions.

--- The Fresh Market Manager facilitates the development and implementation of the weekly work schedules for all fresh store team members to achieve optimal labor efficiency and service.

--- Spend no more than 25% of their work time performing non-exempt tasks, such a clerks' work

--- Performs other duties as assigned

About Us:

The Save Mart Companies is one of the largest food and drug retailers in California and Nevada. It is home to a number of well-known brands in food retailing. You might have seen our banners that include Save Mart, Lucky, Lucky California and Food Maxx. We also have 4 distribution centers and SMART Refrigerated Transport, a trucking firm that transports dry groceries, frozen foods, ice and novelties to all of The Save Mart Companies stores. We are a locally and family owned business, headquartered in the heart of one of the greatest agricultural areas of our nation - the San Joaquin Valley.

Some of our competitive benefits include: exceptionally generous benefits package (Health, Dental, Vision, Life, 401K), flexible schedule options, Employee Connection (earn fun and valuable prizes!), Life Long Learning - Educational opportunities, Employee Association (discounted and free tuition options, contests, and support services).

We are currently recruiting for the position of:

Manager, Fresh Market - Redding, CA.

glassdoor

The Fresh Market Manager will enthusiastically lead and develop a highly motivated team focused on passionately serving guests with a primary emphasis on the overall Fresh Store guest experience and team member engagement to consistently meet or exceed guest expectations and "Voice of the Customer" Metrics.

Purposefully drives knowledge and understanding of Fresh department and local products through interaction and communication that inspires Fresh store team members to enthusiastically educate and serve guests.

Maintain positive relationships and nurture mutually beneficial and profitable connections with local vendor communities.

The Fresh Market Manager ensures execution of fresh department's demos by identifying qualified team members that exemplify a valley proud culture to conduct authentic and engaging guest demos.

The Fresh Market Manager is responsible for proactively driving fresh department sales, profits and shrink identification opportunities while meeting or exceeding budgets and goals for the Fresh Store departments. The Fresh Market Manager collaborates with fresh department leaders to devise and implement strategies that control labor, utilities and other operating expenses.

The Fresh Market Manager is assigned additional areas within the store as needed and manage the total store during the Store Director's absence.

The Fresh Market Manager also has direct responsibility for selecting, interviewing, hiring and developing team members. The role is responsible for all facets of team member performance management, including evaluating performance, preparing and issuing performance reviews, coaching team members' performance on an on-going basis, discipline, and making or providing significant input on terminations, promotions and other decisions pertaining to team member's performance and advancement.

Key Responsibilities and Accountabilities:

--- Responsible for fresh department's conditions, product quality, and inventory at all times.

--- Supervises, develops and inspires fresh store team members to promote an environment that exemplifies Save Mart's valley proud and people first culture.

--- Manages all fresh store operations, oversees and directs team members to meet or exceed expected service levels.

--- Ensures compliance with company sanitation, safety, security and other policies, and directs action plans to keep the fresh store in compliance with company and regulatory requirements.

--- Accountable for achieving fresh store financials (sales, profit and loss, projections,

metrics, and analysis) by identifying, defining, and implementing best store practices and

optimization strategies utilizing innovative solutions.

--- In collaboration with the Store Business Partner, The Fresh Store Manager manages and directs the in-store training for all fresh store team members and is responsible for the professional development of all fresh store team members.

--- Supervises, coaches and mentors all Fresh Store team members in the performance of their duties; completes performance reviews and provides actionable feedback; responsible for making and participating in team member advancement and disciplinary decisions.

--- The Fresh Market Manager facilitates the development and implementation of the weekly work schedules for all fresh store team members to achieve optimal labor efficiency and service.

--- Spend no more than 25% of their work time performing non-exempt tasks, such a clerks' work

--- Performs other duties as assigned

Required Competencies

Skills- Abilities needed to execute job duties, Exceptional guest service skills, excellent communication, interpersonal skills, strong problem solving skills, mentoring skills, demonstrates initiative, collaboration skills, strong organization, administration and financial skills.

Knowledge - Areas of specialty or expertise; knowledge of store operations and financials, store hazardous materials and food safety rules, has a general understanding of employee and labor relations practices, interviewing techniques and hiring practices.

Attributes - Characteristics a team member must display in the job; for instance, outgoing, energetic, dynamic, enthusiastic and engaging, positive attitude, inspirational leader, ability to accept and learn in various learning scenarios, flexibility, adaptability, innovative, embrace change.

Job Requirements

Education: High School Diploma (or G.E.D. equivalent). Knowledge gained through formal education or certification (i.e. RMCP), specialized retail training, or additional grocery retail experience; some college is preferred

Experience: 3 years equivalent management experience - or at least 2 years in a current perimeter department manager role, and a minimum six months in another Fresh department is preferred

Physical: Requires standing and other physical movements on a frequent basis. Ability to sit, stand, walk, kneel, stoop, and use stairs. Requires lifting up to 40 lbs. without assistance, and reaching and pulling objects.

Other: Must be available to work a variety of required retail hours.

The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.

Keywords: The Save Mart Companies, Redding , Manager, Fresh Market, Executive , Redding, California

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