Personal Lines Account Manager

Company: NorCal Pacific Insurance
Location: Redding
Posted on: February 5, 2020

Job Description:

Personal Lines ManagerWe are seeking a hardworking and dependable individual to join our rapidly growing team. ThePersonal Lines role requires a responsible, knowledgeable person withexcellent customer service skills. An Account Manager should be comfortable handling a variety of taskswhile keeping a positive attitude towards clients, underwriters and fellow employees.Essential Duties & Responsibilities:Handle day to day service of complex accounts with multiple lines of insuranceCommunicate with clients and underwriters in a prompt, professional mannerProcess requests from clients regarding changes in coverage, renewals, claims, billings and complaintsManage renewal process-gather updates, prepare submissions, negotiate and presents quotes, bind coveragePerform account review to identify exposure to loss and recommend appropriate coverageReconcile final audits and facilitate corrections as needed between client and carrierReceive, review, process or delegate all client and carrier correspondence (phone, email, mail, fax, etc.) in agency management systemComply with agency standards, workflows and procedures set by managementPerform other tasks upon requestEducation and/or Experience:High School Diploma or equivalent, some college preferredCurrent California Property & Casualty Insurance LicenseMinimum of 2 years of Account Management experience in the commercial Property & Casualty fieldComputer Skills:Proficient computer skills including applications (Word, , Excel)Working knowledge of agency Management Systems (AMS) is a plusOther Qualifications:Excellent communication skills, both verbal and writtenPossesses strong working knowledge of insurance products and terminologyExercises sound judgement and problem-solving skillsSelf-motivated with ability to multi task, prioritize and complete work in a timely mannerPositive attitude to effectively work with variety of personalitiesAbility to collaborate effectively in a team environment

Keywords: NorCal Pacific Insurance, Redding , Personal Lines Account Manager, Executive , Redding, California