Manager - Quality
Company: Pace Analytical Services LLC
Location: Redding
Posted on: January 24, 2023
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Job Description:
SUMMARY:Responsible for managing the implementation of quality
programs, policies and procedures from a functional or technical
perspective for a single site or multi-sites within a region or
division. Provides advisement to management staff in quality
related matters, including performance, regulatory compliance, and
data quality and usability. Areas are typically varied and
intermediate to complex in nature.ESSENTIAL FUNCTIONS:This class
specification lists the major duties and requirements of the job
and is not all-inclusive. Incumbent(s) may be expected to perform
job-related duties other than those contained in this document and
may be required to have specific job-related knowledge and
skills.1. Manages staff including hiring, training, development and
engagement of self and team members, evaluating performance,
providing compensation recommendations, and performance
management.2. Implements and manages quality processes, results,
audits and improvement programs to achieve desired results, aligns
leadership and resources required, and ensures effective
administration; areas are varied.3. Provides input and advice
regarding development of the policies and procedures for the
function, group or areas; areas are intermediate to complex.4.
Provides observations and recommendations to leadership for
improvement of the organization's policies, procedures and
practices on quality matters.5. Manages expectations of leaders,
managers, staff and operations, facilitates communication on
customer needs and business requirements, and compiles and monitors
performance metrics; contacts are at all levels.6. Resolves
escalated, technical or sensitive quality problems or conflicts;
works with internal groups or external agencies as needed and
contributes to the successful resolution; areas are intermediate to
complex.7. Manages the group or area budget including allocating
resources and approving expenditures under control; budget is
moderate in nature.8. Oversees or participates in special projects
by identifying company, department, customer or service issues and
priorities; communicates and coordinates and evaluates results.9.
Maintains currency of quality regulations, industry trends, current
practices, new developments, applicable laws, and related
legislation.10. Contributes to the efficiency and effectiveness of
the department's service to its customers by offering suggestions
and directing or participating as an active member of a work
team.ESSENTIAL FUNCTIONS: (continued)11. Promotes and supports the
overall mission of Pace Analytical by demonstrating courteous and
cooperative behavior when interacting with customers and staff;
acts in a manner that promotes a harmonious and effective workplace
environment.QUALIFICATIONS:To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required.Education and
Experience:Bachelor's degree in chemistry, biology, or a closely
related field; AND five (5) years of experience in quality; OR an
equivalent combination of education, training and experience. Three
(3) years of supervisory experience is strongly preferred.Required
Certificates, Licenses, and Registrations:Continued employment is
contingent upon all required licenses and certificates being
maintained in active status without suspension or revocation.---
None.Required Knowledge and SkillsRequired Knowledge:---
Comprehensive principles, practices and techniques of quality and
operational areas.--- Understanding of the development and
implementation of quality programs, policies and procedures.---
Principles and practices of developing teams, motivating employees
and managing in a team environment.--- Basic principles and
practices of budget development and administration.--- Applicable
quality laws, codes and regulations.--- Computer applications and
systems related to the work.--- Understanding of dealing with a
variety of individuals from various socio-economic, ethnic and
cultural backgrounds, occasionally where relations may be
confrontational or strained.--- Principles and techniques of
providing effective oral presentations.--- Principles and practices
of program planning, development and evaluation.--- Principles and
techniques of making effective oral presentations.--- Correct
business English, including spelling, grammar and
punctuation.Required Skills:--- Performing comprehensive
professional-level quality duties in a variety of assigned
areas.--- Overseeing and administering comprehensive and varied
quality functions.--- Supervising and evaluating employees and
providing related recommendations.--- Training others in policies
and procedures related to the work.--- Applying more standard
business and project management methodologies with a focus on
implementing plans to achieve goals.--- Developing effective work
teams and motivating individuals to meet goals and objectives and
provide customer services in the most cost effective and efficient
manner.--- Interpreting, applying and explaining applicable laws,
codes and regulations.--- Providing consulting services to
supervisors and staff.--- Preparing functionals reports,
correspondence and other written materials.--- Using initiative and
independent judgment within established organizational and
department guidelines.--- Using tact, discretion and prudence in
working with those contacted in the course of the work.---
Performing effective oral presentations to large and small groups
across functional peers and the department.--- Contributing
effectively to the accomplishment of team or work unit goals,
objectives and activities.--- Establishing and maintaining
effective working relationships with a variety of individuals
contacted in the course of the work.PHYSICAL/MENTAL
REQUIREMENTS:The physical demands described herein are
representative of those that must be met by an employee to
successfully perform the essential functions of the job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.Mobility to work in a lab and
office setting, use standard office and lab equipment and stamina
to sit for extended periods of time; exerting up to 20 pounds of
force occasionally and/or up to 10 pounds of force frequently to
lift, carry, push, pull or move objects; vision to read printed
materials and computer screens; and hearing and speech to
communicate in person or over the telephone.WORKING
ENVIRONMENT:Work is performed in lab, office and field settings.
Work is subject to exposure to blood or bodily fluids, chemicals,
fumes, gasses, noxious odors and related items in a lab and
environmental setting. Work can also be subject to travel.
Keywords: Pace Analytical Services LLC, Redding , Manager - Quality, Executive , Redding, California
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