Restaurant General Manager
Company: Popeyes
Location: Redding
Posted on: January 27, 2023
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Job Description:
The Restaurant General Manager is the executive leader of the
restaurant focused on profitability, Guest, people and operations.
The RGM has overall responsibility for managing the daily
operations of a single restaurant. The RGM invest their time in
developing leaders, crating memorable experiences, managing
administration, maintaining the facility, and being a being a brand
champion. The RGM consistently keep our brand promises, inspire
their teams and deliver results.
Essential Duties and Responsibilities
Leading the Business
* Has primary accountability for the restaurant P&L and
actively manages towards desired financial outcomes
* Reviews key P&L lines to increase profitability for the
restaurant
* Drives sales through proactive Guest service, people development
& operations management
* Analyzes sales and labor during and after each shift; makes
adjustments to labor as needed
Create Memorable Experiences
* Motivates and directs team members to exceed Guest expectations
with accurate, friendly, and fast service in a clean facility
* Manages the Guest experience through operations and timely
response to Guest issues
* Problem solves Guest feedback systems to determine root-causes
and develops action plans to address issues
* Identifies and interacts with the community to engage prospective
Guest and execute on local marketing initiatives
Creating Leaders
* Leads the restaurant's recruitment and selection process to build
and retain an effective restaurant team
* Inspires the restaurant team by effectively managing individual
and team recognition programs
* Provides coaching and feedback to Assistant Managers and team to
increase the restaurant team's capabilities and raise restaurant
performance
* Demonstrates commitment to goals and inspires others to deliver
superior performance
Leading Store Operations
* Enforces compliance with health, safety, cleanliness, security,
and fire standard and regulations
* Ensures that restaurant upholds operational and brand
standards
* Ensures the team deliver Popeyes brand programs, Limited time
offers, and core product with operational excellence
* Identifies problems, conducts high level troubleshooting and
seeks maintenance support for restaurant equipment
Qualification and Skills
* Must be at least eighteen (18) years of age
* High School Diploma or GED required
* 1-2 years of previous quick service restaurant experience,
experience in management preferred
* Some understanding of P&L interpretation and management to
influence profitability
* Ability to prioritize own and others' work and time to meet
deadlines and objectives
* Demonstrated leadership skills
* Demonstrated understanding of Guest service principles
* Available to work evenings, weekends and holidays
* Ability to work long and/or irregular shifts as needed, for
proper functioning of the restaurant
Physical Demands
* Must be able to lift up to 50 pounds of force frequently to move
objects
* Ability to carry products/boxes and miscellaneous weighing no
more than 50 pounds
* Consistently handles product preparation
* Ability to kneel to utilize proper lifting procedures
* Consistently lifts for product preparation, stocking and
inventory
Popeyes is an equal opportunity employer that makes employment
decisions based on skills and experience and we encourage all
qualified applicants to apply. JB.0.00.LN
Keywords: Popeyes, Redding , Restaurant General Manager, Executive , Redding, California
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