ReddingRecruiter Since 2001
the smart solution for Redding jobs

Associate Team Leader - Sacramento North, Ca

Company: H&R Block
Location: Anderson
Posted on: April 3, 2021

Job Description:

What you'll do...

This Job Posting covers openings in multiple office locations within the area.

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office.

Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purpose-to provide help and inspire confidence in our clients and communities everywhere.

You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

Day to day, you'll...

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
    About H&R Block...

    We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

    We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.

    It would be even better if you also had...

    • Experience supervising or managing people
    • History of delivering outstanding customer experiences
      Bilingual candidates strongly encouraged to apply!

      What you'll bring to the team...

      • Prior experience working in customer service or similar role
      • Strong organizational skills and ability to plan and manage day-to-day office operations
      • Customer-centric mindset and strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
      • High school diploma / equivalent or higher

Keywords: H&R Block, Redding , Associate Team Leader - Sacramento North, Ca, Hospitality & Tourism , Anderson, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Customer Service/Sales
Description: Customer Service/Sales 390951626 Red Bluff, California, US, 96080 Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs (more...)
Company: The Home Depot
Location: Red Bluff
Posted on: 04/11/2021

Parts Delivery
Description: O'Reilly is now hiring Parts Delivery drivers. Our parts delivery team members are responsible for the safe and efficient delivery of parts to our professional customers. They are also responsible for (more...)
Company: O'Reilly Auto Parts
Location: Fortuna
Posted on: 04/11/2021

Customer Service/Sales
Description: Customer Service/Sales 388149732 Red Bluff, California, US, 96080 Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs (more...)
Company: The Home Depot
Location: Red Bluff
Posted on: 04/12/2021


Cook: Custom Grill or Brewery
Description: POSITION DESCRIPTIONJob Title: Cook: Custom Grill or BreweryDepartment: BreweryReports To: Brewery Sous Chef FLSA Status: Nonexempt Cooks Entry, Line and Lead 16 up to 23 per hour DOE SummaryFeather (more...)
Company: Feather Falls Casino
Location: Oroville
Posted on: 04/12/2021

Retail Associate
Description: Welcome to Ross Stores, Inc., where our differences make us stronger... At Ross and dd's, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. (more...)
Company: Ross Stores
Location: Redding
Posted on: 04/12/2021

Bilingual Store Counter Sales
Description: Ventas y Servicio al Cliente - Biling xfc e - El puesto de ventas y servicio al cliente biling xfc e es ideal para una persona experta y energ xe9 tica que tiene una pasi xf3 n por las refacciones (more...)
Company: O'Reilly Auto Parts
Location: Eureka
Posted on: 04/11/2021

Customer Service/Sales
Description: Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Cottonwood
Posted on: 04/11/2021

Executive Sous Chef
Description: FEATHER FALLS CASINOPOSITION DESCRIPTION Position: Executive Sous ChefReports To: Executive Chef Department: Food BeverageStatus: Exempt, fulltime, regular Position Purpose:Feather Falls Casino Food (more...)
Company: Feather Falls Casino
Location: Oroville
Posted on: 04/12/2021

Full Time Property and Casualty Insurance Customer Service
Description: Local Insurance Agency looking for a entrepreneurial minded individual to build a successful Insurance career. br Our office is highly automated and applicants must have exceptional computer skills (more...)
Company: Nevin and Witt Insurance Services
Location: Chico
Posted on: 04/12/2021

Receptionist
Description: What you'll do... br br Joining H R Block as a seasonal Receptionist means youll relentlessly focus on how to wow clients now, and in the future. Youll need the ability to work a flexible schedule (more...)
Company: H&R Block
Location: Burney
Posted on: 04/11/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Redding RSS job feeds