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Customer Service

Company: Farmers Insurance
Location: Eureka
Posted on: May 4, 2021

Job Description:

Were seeking a positive, personable customer service representative for a rewarding career opportunity! Youll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and cant wait to get started! Responsibilities: Provide thorough follow-ups to customer interactions, ensuring customer satisfaction Work closely with the sales lead to stay up-to-date on service and product knowledge Keep track of customer accounts and make updates with new account information as necessary Identify common customer issues and bring them to the attention of the team Answer incoming calls on product and service questions, customer complaints, and general customer inquiries Qualifications: Must possess exemplary interpersonal skills, communication skills, and active listening skills Must have graduated high school, received a G.E.D. or equivalent Experience working in a customer-oriented atmosphere About Company: Farmers was established in 1928. We're one of the country's largest insurance groups. #1 in California with approximately 20 billion in annual written premium. Also we serve more then 16 million households with more than 19 million policies.

Keywords: Farmers Insurance, Redding , Customer Service, Hospitality & Tourism , Eureka, California

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