Area Manager
Company: Schwans Home Delivery
Location: Anderson
Posted on: March 20, 2023
Job Description:
As an Area Manager you are responsible for leading and
motivating a route service team to safely deliver world class
customer service and sales growth. Ensuring efficient route
operations that best leverage all assets and resources available
and lead the execution of performance and operational goals focused
in the areas of safety, people, service, quality, cost and
growth.
Position Type: Full Time
Total compensation: $70,000 -$90,000 (base salary plus bonus
potential)
Benefits including vacation, holiday pay, multiple health, dental
and vision plans plus more!
Duties and Responsibilities:
- You lead execution of delivery and service to ensure a
high-quality customer experience through efficient route
operations.
- Execute and enforces accountability of safety standards.
- People management and development demonstrating a disciplined
approach to recruiting/onboarding, training, coaching and
retention.
- Ensure successful customer service delivery and recovery.
- Serve as local point of contact for customer calls & follow-
up, coordination with the call center and overall issue
resolution.
- Manage route structure, productivity and asset/resource
utilization.
- Assist to lead sales performance within an area of
approximately $3-$6 million per year and may oversee more than one
location.
- Effectively cascades key messages on areas of focus and
strategic priority for the business.
- Oversee the warehouse to ensure execution of efficient
operations (management of fleet assets for the location, compliance
with Pre & Post Trip, inspections, utilization, PM schedule,
repair/maintenance, breakdown pick-up, etc)
- Conduct essential administrative duties, payroll, banking,
equipment support, resource scheduling, and daily reporting
- Review financial reporting/KPI's to make informed decisions on
cost controls, route productivity, product inventory controls,
maintenance of assets, depot supplies, profitability, etc.
- Implement and maintain compliance with all government and
corporate programs and policies.
- Responsible to conduct yourself and ensure your team conduct
themselves in a manner consistent with company mission, values,
code of ethics, policies, and other standards of conduct. Education
and Experience:
- Bachelor's Degree or equivalent
- Minimum of 5 years related experience
- 2 yrs. direct leadership experience Knowledge/Skills/Abilities:
- Proven leadership, team development, sales and distribution
management
- Ability to inspire, coach and develop others through a shared
vision and purpose
- Ability to select high quality/caliber talent
- Proven track record driving & executing best in class
service
- Understand Financial reporting/statements
- Basic PC skills including Microsoft Word, Excel, etc.
- Must meet the Federal DOT eligibility requirements, including
appropriate driver's license and medical certification Member of
the military? We thank you for your service! As a strong supporter
of our men and women in uniform, we will consider recent military
experience as a great prerequisite to a career at Schwan's!
Schwan's Home Service is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to disability, age, race, color, religion, gender,
vet status, national origin or other protected class.
Keywords: Schwans Home Delivery, Redding , Area Manager, Hospitality & Tourism , Anderson, California
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