Customer Service Representative (Part-Time)

Company: Ritchie Bros. Auctioneers
Location: Kneeland
Posted on: November 14, 2023

Job Description:

A growing global company. Endless career and development opportunities.
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When you join Ritchie Bros., you'll be part of a diverse, global team that's focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal.
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If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you're out in the field or back at your office, you'll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.
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We're looking for -a Customer Service Representative. The work location for this position is Rouleau, Saskatchewan and is considered a Fully On-site -role.
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**These positions are great for retired professionals, stay-at-home parents looking for a break or extra money, shift workers, and students**
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This is ongoing, part-time work and applicants should be available to join the crew for each of the scheduled sales per calendar year at our sale site in March, May, July, September, and December. The time commitment could involve working 3 weeks in addition to auction days. Hours are typically Monday to Friday from 9 am -- 5 pm. During auction day events, the hours could vary or be longer.
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The Opportunity:
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The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.
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In this role you'll:

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• Process bidder payments.
  
• Provide customers with information about auxiliary services.
  
• Ensure that superior customer service is delivered at all times to all customers.
  
• Provide additional administrative support as needed.
  
• Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
  
  Here's what you bring:
  
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  • Previous work experience where you worked in-person with customers.
    
  • Experience using computers, and able to learn to use new technology and software.
    
  • Excellent keyboarding skills for data entry.
    
  • A commitment to providing fantastic customer service.
    
  • Able to work well and maintain a positive attitude in high-pressure situations.
    
  • A friendly, outgoing, patient personality.
    
  • You thrive working as part of team, pitching in wherever you're needed most.
    
  • You don't mind working hard, and you like to have fun at work.
    
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    What We Offer:
    Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career - we've proven this throughout our 60+ years in business. And, we'll help you achieve your own career goals. Here's how:
    
    
    
  • Hourly Wage + paid overtime
    
  • Catered meals at auction time.
    
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    Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through -our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.
    Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.
    If you required anyaccommodations, please send an email to:careers@rbauction.com.

Keywords: Ritchie Bros. Auctioneers, Redding , Customer Service Representative (Part-Time), Hospitality & Tourism , Kneeland, California