Software Customer Support Specialist
Company: VirtualVocations
Location: Redding
Posted on: May 3, 2025
|
|
|
Job Description:
A company is looking for a Software Customer Support Specialist
to assist software customers during scheduled support hours.
Key Responsibilities
Assist campground and resort staff with inbound call/email/chat
inquiries regarding the reservation software
Provide remote desktop demonstrations and share expertise with
management and staff
Work during specified shifts, including weekends and evenings, to
accommodate customer needs
Required Qualifications
Availability to work the specified schedule (Saturday-Sunday 9a-6p
and Monday-Wednesday 11a-8p EST)
3 years of experience in customer service or a related role
Experience in the recreation/hospitality/tourism industry
Experience working with Software as a Service (SaaS)
Proficient in Google Business Suite and Microsoft Office,
specifically MS Excel
Keywords: VirtualVocations, Redding , Software Customer Support Specialist, IT / Software / Systems , Redding, California
|
Click
here to apply!
|
