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Retail Associate (04045 PT Retail Associate (308) Redding CHA)

Company: The Salvation Army
Location: Redding
Posted on: May 3, 2021

Job Description:


Please note: A completed applicant profile is required to be considered. Prior to submission, take a moment to review your profile within the "edit your profile" tab. Incomplete job applications will not be considered.Resume will be greatly appreciated but is not required to apply._________________________________________________________________________POSITION: Retail Associate (DN4T4103)DEPARTMENT: Chico ARP Regional ProgramLOCATION: Chico, CA SUPERVISOR: Store Manager; Operations ManagerSTATUS: Non-Exempt / Part Time________________________________________The Salvation Army Mission Statement:The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

A. BASIC PURPOSEThe purpose of this position is to assist in the daily operations of a thrift store retail outlet, customer service, cash handling, stocking and processing donations.All incumbents accepted for the position of Thrift Store Clerk will also be trained for the position of Sorter and will interchange positions as needed.Primary responsibility is to create and maintain a friendly, inviting, clean and professional atmosphere that encourages customers to want to frequently return The Salvation Army to make purchases. The manager is expected to be proficient in customer service, personnel, merchandising, and administrative duties to be an exceptionally responsible person. The ultimate test of a manager's success is sales that are steadily increasing.The Salvation Army with its mission wants to be a blessing to the communities and individuals they serve. We are part of a team effort and the stores are on the front line of this ministry, which the ARP and the Corps are partnering to help meet the human needs.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES1. Cash Register/POS system2. Cash handling opening and closing procedures3. Great customer service (friendly, polite, and helpful attitude)4. Keep clothing racks stocked, neat, and orderly.5. Stock household and other miscellaneous items6. Stock shoes, purses, belts, hats, books.7. Keep aisles clean, clear, and picked-up8. Keep shelves clean, orderly and stocked.9. Participate in general store housekeeping (i.e. vacuuming, sweeping, and general cleaning)10. Remove merchandise according to policy11. Process merchandise/donations upon request12. Help accept donations upon request.13. Other assigned dutiesI. CUSTOMER SERVICEA. Ensure that every customer is properly greeted and acknowledgedB. Ensure that every customer is given assistance locating itemsC. Ensure that customers are directed regarding any items they may have for donationD. Ensure that customers are acknowledged for their patronageE. Insure that employees are treated in a friendly and enthusiastic mannerF. Diplomatically handle customer complaints and concerns regarding store policy and procedures; always maintain Salvation Army standards for quality and customer relations

C. KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS1. Education Requirements: GED or High School Graduate2. Skills: Handling and counting cash with accuracy; knowledge of current clothing trends and styles; merchandising skills, strong customer service skills; 3. It is expected of every employee to be familiar with The Salvation Army Western Territory Handbook for Employees. Questions regarding any portions not understood should be directed to your direct supervisor. D. PHYSICAL REQUIREMENTS:1. Physical Requirements: Must be able to lift to 25 lbs. occasionally up to 35lbs with help. 90% of the time spent working will be standing, lifting, bending, walking, reaching.2. To be successful in this position, the incumbent must stay busy while on the work floor. Sections of the store will be assigned to each clerk for responsibility of stocking, cleanliness, rag-out procedures, and busy work habits. You will be evaluated for your job performance.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

________________________________________This document in no way constitutes an offer of employment nor act as terms and conditions of employment.The Salvation Army is an Equal Employment Opportunity Employer.Minorities/Women/Veterans/People with Disabilities.

__________________________________________________________________Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact when being scheduled for the interview. Questions regarding reasonable accommodations may be directed to the Eugene D. Jones:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: The Salvation Army, Redding , Retail Associate (04045 PT Retail Associate (308) Redding CHA), Other , Redding, California

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