Director of Quality
Company: Mercy Medical Center Redding
Posted on: June 4, 2021
For more than 70 years, Mercy Medical Center Redding has offered
comprehensive health care in the North State, providing acute care
and a full range of medical services. The 267-bed hospital offers
major medical services including a Level II Trauma Center as well
as specialized Cardiovascular Care, Stroke Care, Orthopedics,
Neurological Surgery, Comprehensive Cancer Care, Maternity Care,
and da Vinci Robotic Surgery. It is the sole provider of
obstetrical services, along with the only Level III Neonatal
Intensive Care Unit in Shasta County. In addition, the hospital's
network of care includes Mercy Home Health and Hospice and Dignity
Health Connected Living. Mercy Medical Center Redding is a member
of the Dignity Health system and is a sister facility to St.
Elizabeth Community Hospital in Red Bluff and Mercy Medical Center
Mt. Shasta. As one of the area's largest non-profit employers, we
are proud to give back to the community by providing many programs
and services to benefit overall health.
Visit to learn more.
The Director of Quality is responsible for the design,
coordination, implementation and management of the Performance
Improvement (PI) plan and identify opportunities for improved
patient care, incorporate evidence-based practices, and improve
patient outcomes. Provides leadership in defining, implementing and
integrating quality, safety, service and efficiency strategies into
the plans, policies, and organizational processes that affect the
organization's operations and strategic direction.
- Establishes performance improvement goals annually with
relevant stakeholders, ensures that the PI plan and the
hospital-focused projects for the year are implemented and
effectiveness evaluated annually.
- Provides leadership in developing quality improvement training
programs and coaches organizational clinical/service lines and
operational/support departments in quality improvement
- Develops and implements processes and formats that support data
collection, aggregation, analysis, and action planning.
- Collaborates with the Medical Staff and Organizational
Leadership to develop and enhance safe patient care while achieving
optimal outcomes, including the organization's peer review program
and ongoing and focused practitioner evaluation.
~LI-DH #missioncritical #qualityleader #qualitynurse #qualityrn
- Bachelor's Degree in healthcare-related field or 5 years of
related job or industry experience in lieu of degree.
- Minimum of five (5) years of progressive management
responsibility in a health care setting, two (2) of which is
related to managing an acute care organization's Quality
Improvement Program. Minimum of two (2) years of clinical, patient
care experience or equivalent.
Experience developing and implementing clinical, service and
operational process improvement initiatives, both small and large
scale. Knowledge and expertise in specific performance
improvement/CQI methodologies (e.g. Six Sigma, LEAN).
Current knowledge of accreditation and regulatory requirements for
acute and ambulatory care services (e.g. state, federal, local
regulations; Joint Commission, etc.).
- Current license in a clinical field (5 years experience in
Quality Management can be used in lieu of state license).
- Certification as a Certified Professional in Healthcare Quality
(CPHQ) or Healthcare Quality & Healthcare Quality and Patient
Safety (CPQPS) wiithin 2 years of employment.
Keywords: Mercy Medical Center Redding, Redding , Director of Quality, Other , REDDING, California
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