Banker - New Accounts
Company: Merchants Bank of Commerce
Posted on: June 8, 2021
Customer Service Representative
The Merchants Bank of Commerce team is a group of
talented and dedicated individuals, working together to provide
exceptional service to our customers and our community. At
Merchants Bank of Commerce, our Purpose is to be a catalyst for
successful growth in our people, our company, and our community. We
work toward this Purpose each day, operating within the guidelines
of our Core Values of Integrity, Ownership, Respect, Excellence and
Teamwork. We believe our employees are our greatest asset, and we
recognize and reward our employees, all of whom contribute towards
the success of our company.
The Churn Creek office of Merchants Bank of Commerce has an
immediate need for a Customer Service Representative. The Customer
Service Representative is responsible for providing excellent
customer service and adding to the positive growth of the Bank by
providing solutions to customer needs and promoting products and
services that meet their needs. This is done while ensuring prompt,
efficient, confidential and accurate service.
- Providing prompt, efficient service, including identifying
customer needs and matching them with proper products and/or
services; providing problem resolution, quoting rates and
calculating interest, processing stop payments and wires.
- Opening new accounts and performing account maintenance,
including preparing required documentation and ordering checks,
cards, statements, etc., and setting up online banking.
- Following established Bank procedures and practices to ensure
completeness and accuracy of work.
- Additional duties and projects as assigned.
of the position are a high school diploma or
equivalent, and an extensive knowledge of banking law and
regulations related to new accounts and bank operations. The
Customer Service Representative must also maintain confidentiality
of sensitive information, work accurately with close attention to
detail and maintain confidentiality of sensitive information, as
well as the ability to understand and describe Bank products and
services in a concise manner.
The successful Customer Service Representative will also have
excellent customer service and communication skills, good
time-management, organizational, multi-tasking, problem-prevention
and problem-solving skills, a high degree of professionalism, and
the ability to work independently and as part of a group.
Interested applicants should complete an application and submit it
along with a current resume to or via US mail to:
Attn: Human Resources
Merchants Bank of Commerce
1177 Placer St
Redding, CA 96001
Merchants Bank of Commerce is an Affirmative Action and Equal
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Keywords: Merchants Bank of Commerce, Redding , Banker - New Accounts, Other , Redding, California
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