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Reservation Specialist

Company: Mountain Gate RV Park and Cottages
Location: Redding
Posted on: November 27, 2022

Job Description:

*Reservation Specialist*

The position will require the employee to maintain the front office and clubhouse. Interacting with guest over the phone, through email, and in-person to assist them with reservations, check-ins, travel needs and advice.

Duties include, but will not be limited to:

1. Running cash register, processing payments, and balancing till.

2. ResNexus and RV knowledge helpfull. Assisting guests with reservations and check-ins.

3. Maintaining cleanliness of main office, club house, laundry rooms, and public areas.

4. Answering phones, faxes, and emails.

5. Tracking of guest arrivals, departures, and incoming reservations.

6. Light housekeeping (laundry, bathrooms, pool area, and club house.)

7. Monitoring Park to ensure guest satisfaction and compliance with park policies.

Preferred candidates will be people-oriented, enthusiastic, timely, and dependable. Basic knowledge of phone and computer operations is preferred. Prior knowledge of, or experience with, RV parks and hospitality is not required. Preferred candidates will be willing to learn and proactively seek to improve the experience of park guests.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

* 401(k)
* 8 hour shift
* Weekend availability

* Reservations: 1 year (Required)

Work Location: One location%58047475%

Keywords: Mountain Gate RV Park and Cottages, Redding , Reservation Specialist, Other , Redding, California

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