Library Associate 3
Company: Library Systems & Services LLC
Location: Redding
Posted on: March 16, 2023
Job Description:
The Library Associate 3 role is the senior role in the Library
Associate job family, and likely is found in large library
locations (staff over 20) and may supervise Library Associate 1s
and 2s. The primary responsibility is at the circulation desk,
providing excellent customer service handling and overseeing the
opening of accounts, placing holds, processing interlibrary loans,
handling fines, processing lost materials and problem solving
patron accounts. A portion of the Library Associate 3 job may also
be to plan and facilitate library programs and/or volunteer
coordination.
Responsibilities:
An individual must be able to perform each essential duty and
responsibility satisfactorily.
- Provides customer service to patrons by greeting, providing
tours and assisting patrons in all areas of the library
- Supervise junior Library Associates which includes managing
performance, evaluation, interviewing/hiring, training and
approving timesheets
- Work closely with Librarians and library management to plan,
implement and promote programming activities
- Inform library patrons of rules of conduct as necessary, and
enforce those rules when appropriate
- May maintain circulation records and oversee the mailing of
library materials to patrons in homebound or other programs
- Process damaged materials to ensure collections are maintained
in a good condition
- Assist with library opening and closing procedures---Support
reference desk in assisting patrons with questions
- May coordinate volunteers and assign duties, providing
necessary training
- Know and understand the American Library Association's Library
Bill of Rights, Freedom to Read Statement and Freedom to View
Statement, recognizing that freedom of access is a fundamental
tenet of a public library. In addition to these freedoms, support
client discretion of materials available at your local
library(ies)
- Follow all legal and policy requirements related to patron
privacy and custodianship of patron records
- Other duties as assigned Requirements
An individual should possess the knowledge, skills, and abilities
listed and meet the amount of education, training and/or work
experience required.
- H.S. Diploma or GED required, Bachelor's degree preferred
- Three years library experience preferred
- One year supervisory experience preferred
- Proficiency with library systems and databases
- Excellent communications skills, both written and verbal
- Multilingual speaking is a plus
- A high degree of proficiency in MS Office suite including
Excel, Word and PowerPoint is desired
- Excellent customer service skills Physical Requirements:
- Must be able to move from place to place within the location;
lift, push/pull, hold/carry of items weighing up to (25) pounds and
occasional up to (35) pounds such as files, books, stacks of paper,
and other materials.
- Ability to sit for long periods of time and to maintain focus
on projects such as computer screens or detailed paperwork.
Benefits
Location: Shasta Public Library
Hours per Week: 35 & 37
Hourly Rate: $16.50
Keywords: Library Systems & Services LLC, Redding , Library Associate 3, Other , Redding, California
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